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hello@formulabyte.com
For general inquiries, support, and partnerships.
Office
75 E 3rd St Ste 7
Sheridan, Wyoming 82801
United States
Response time
Within 1 business day
Mon – Fri, weekends a bit slower. We're a small team, but we don't ghost.
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General inquiries

Questions, hello messages, or anything that doesn't fit a specific bucket below.

hello@formulabyte.com
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Customer support

Bugs, account issues, formula edge cases, or anything not working as expected.

hello@formulabyte.com
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Before you write

Common questions, answered.

A few things we get asked a lot. If your question's here, you might get an answer faster than a reply email.

How fast do you typically reply?
Most messages get a response within one business day (Mon–Fri). If you write us on the weekend, expect to hear back Monday. Urgent billing or account issues are prioritized.
I need help with a specific formula — can you help over email?
Absolutely. Send us the problem, a sample of your data structure (column names, a few rows), and what output you're trying to get. The more context, the faster we can help — or just point you to the right tool inside Formula Byte.
How do I request a refund?
Email hello@formulabyte.com within 30 days of payment with your account email and we'll process it. If you've made fewer than 50 requests on the account, you qualify for a full refund.
Do you offer enterprise pricing or custom plans?
Yes — for teams of 25+ or anyone needing SSO, custom integrations, or volume pricing, drop us a line at hello@formulabyte.com with "Enterprise" in the subject line and we'll set up a call.
Where are you based, and what time zone are you in?
Our office address is in Sheridan, Wyoming (Mountain Time, UTC−7/−6), but our team is distributed — so we cover most working hours across the US, Europe, and Asia.
I have a press, podcast, or interview request.
Great — email hello@formulabyte.com with "Press" in the subject and a quick note on what you're working on. We're happy to chat.

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